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Facilities and Services of Hotel CC

 Amenities and Facilities
  Free Wi-Fi access     Free tea and coffee at any time
  Lift
  Computers with internet access
  A Kiosk open 24/7 offering food, snacks and drinks  CCTV Security
  Lounge  Vending machine with snacks and drinks
  24h Reception
  Shoeshine Machine
 Free secured baggage storage facility, before check in and after check out
 Parking
  The street where the hotel is located is not accessible by car after 11.00 AM
 Q-Park, P1 and Oosterdok car parking facility in vicinity of the hotel
  Guests may also use the P+R car park facility (€8.00 per day)
 Business Facilities
  Computers with internet access  Photo copy
  Print   Fax

 

 Child Facility 
  Children up to 4 years old stay free of charge- using baby cot or sharing the bed with parents
  Baby cot
  Maximum 1 baby bed in a room
 Services
  Tourist information  24-hours reception
  Airport shuttle (from hotel to the airport only)  Wake-up call

 

Policies of Hotel CC

 Smoking Policy
  No smoking policy both in rooms and hotel premises
 Pet Policy
  Pets are not allowed in the hotel
 Check in Time Check out Time   
  Starts from 14.00  Until 11.00
 Reservation Conditions and Cancellation Policy
 Prepay & Save Rate
◊ Valid Credit Card details are required.
◊ The room price will be charged on the day of reservation (including 5% city tax).
◊ Reservation is only confirmed if the full price can be charged on the credit card.
◊ No change of the reservation is allowed.
◊ When you cancel, no refund will be made.
Standard Rate
◊ Valid Credit Card details are required.
◊ No prepayment is required but credit card will be authorised.
◊ No cancellation fee if you cancel 24 hours prior to the date of arrival. If cancel later or in case of no show the full price of the first night will be charged.
◊ Changes in the reservation is allowed
free of charge more than 24 hours prior to the date of arrival.
◊ Please note that the date of arrival starts at 0.00 am (CET).
 Important
A signed authorisation letter along with the id copy of the credit card holder and a copy of the credit card (both sides copied) are required if you use or provide any other credit card details than your own. The letter must indicate that you give rights to the hotel to charge the credit card.
◊ The
documents can be handed in at the reception on the day of arrival.
 About pre-authorisation
Pre-authorisation is not a charge it is a temporary hold. When you make a reservation, there may be instances that the hotel will pre-authorise your credit card. This means hotel will check if your credit card is a valid credit card and if the card has enough money to cover at least the first night of your reservation. The hotel, however, will not proceed with the charge it is a temporary hold. The length of the hold will vary, and your credit card company can advise how they handle this.

Hotel reserve the right to pre-authorise your card, but this doesn’t mean it will occur with every booking. Don’t worry, if your card is pre-authorised, both the hotel and your credit card company is there to help. They may also be able to assist you with removing these holds sooner.